Think borrowing is complicated? Not with us.
You have questions. We have answers. So we've done our best to put them in simple language everyone can understand.
What is a Payday Loan?
A Payday Loan from Money Mart® is a short-term loan that bridges the gap between paydays. Payday Loans are ideal for emergencies or to cover temporary cash crunches. One thing we don’t advise, is using payday loans as a long-term financial solution. That’s not what they’re meant for.
Why isn't there a Payday Loan available for me?
The best way to know if we have a loan product available in your state is to use the slider on our homepage and select your state. Money Mart is always thinking of new ways to bring short-term financial solutions to the market, so check back often.
Who can qualify for a Payday Loan?
Anyone who is 18 years old or over and who has a steady source of income can qualify for a Money Mart Payday Loan. Make sure you tick all the boxes below.
- 18 years and older
- A valid checking account
- Proof of steady income
- An active phone number
- A valid government-issued photo ID
How much can I borrow?
Loans vary by state. Use the slider on our homepage to find out how much we can lend you. It automatically calculates your fees and the total you have to repay. The amount you can borrow depends on your income and the maximum amounts permitted in your state.
How does repayment work?
Your repayment is due in full on the due date that is clearly shown on your loan documents. Repaying by cash is easy-simply drop into any Money Mart store. Can’t make it to the store? No problem. Depending on your state, we’ll either deposit your check or withdraw the payment from your checking account electronically. Talk to us to find out how it works for you.
What happens if I don’t repay on time?
If you suspect a problem, let us know. Take a look at your loan agreement to see if there’s an option in your state for an extended payment plan. Or call us and we can help you figure out if you’re eligible for this type of extension or some other way to arrange repayment. Let’s solve this together.
Getting your loan online - California, Louisiana and Hawaii residents only
Who can apply for a Payday Loan online?
Right now, only California, Louisiana and Hawaii residents can use our ‘Apply Online’ feature. Other states will be added soon. Check back often.
What documents will I need to apply online for the first time?
To apply online, you’ll need to refer to:
- Recent proof of income.
- Your checking account bank statement
- A personal check from your checking account
- And have a valid email address
How can I get a Money Mart online account?
If you are a California, Louisiana and Hawaii resident you can apply online and get an online account. Click the Apply Now button and complete the application process. You’ll get a username and password you can use to log in any time. Your online account lets you track the status of and review your loan, perform basic account maintenance, schedule payments, see your repayment date, etc. Plus you can print off copies of recent loan documents whenever you need them.
Do I need to sign my loan documents?
Yes. Online you will be asked to e-sign your loan documents. Your e-signature is legally binding.
Do I need to read my agreement?
Yes. You must read and understand your loan agreement with us. Always make sure you’re comfortable with what you’re borrowing. Our customer service rep is standing by if you need help or if there is something in this contract you don't get. Please contact customer service at firstname.lastname@example.org
or call 1-800-361-1407 and ask questions before you sign.
How long will I have to wait for the deposit of my loan once approved?
We initiate funding based on the date disclosed in your loan agreement. Funding times will vary based on bank, but it typically may take up to 48 hours (excluding weekends and holidays) to transfer the money into your account.
What if I cannot provide the documents that are required to complete the application?
If you do not have the documents required to complete your application, it will be cancelled by the system within 24 hours. Please feel free to reapply through your user account once you have the necessary documentation.
What will happen if the bank information that I provided is incorrect?
If the bank details provided at the time of the application are incorrect, loan funds cannot be successfully funded to your account. It is critical that the correct banking information be provided at the time of application to ensure proper funding.
Doing business with the us
Who is Money Mart?
Money Mart is owned by Dollar Financial Group, Inc. We’re dedicated to alternate retail finance—or helping people out in a pinch, as we prefer to call it.
We operate in 13 states under the names Money Mart®, The Check Cashing Store®, American Check Casher, American Payday Loans, Check Casher and Payday Loans. Many borrowers like you have already borrowed money or cashed checks at one of our many stores. No matter how you know us, we will always work hard to deserve your business.
Can I provide feedback or report a problem?
You talk. We listen. Tell us about your experience with Money Mart every step of the way. We work for you. Talk to us